Guest Policies

RESERVATIONS

Reservations are accepted and confirmed with a down payment of $300 – $500 on your Visa or Mastercard at the time of reservation. Your fees will include:

  1. Total Nightly Rent
  2. $40-$60 Processing Fee
  3. Cleaning Fee (see “Cleaning”)
  4. 12% Occupancy Tax. *If you have prior authorization for a pet in one of our “pet friendly” homes, there may be an additional charge of $50.

 

CANCELLATION POLICY

If you cancel this reservation, a 60-day notice must be given to refund your deposit (less a $50-$100 cancellation fee). If less than a 60-day notice is given, there will be no refund of deposit unless the home is re-rented. * No refunds will be given for early departure or fewer guests, after home is already occupied.

 

ARRIVAL & CHECK-IN

Check-in is at the office, from 2:30 to 4:00 pm, Monday through Friday, and from 2:30 to 4:00 pm Saturdays. Early/late arrivals may be arranged if schedules permit. *Late arrivals must be arranged and paid in full in advance. Sorry, no personal checks and no multiple payments.

 

DEPARTURE & CHECK-OUT

Check out time is 10:30 am. Always return your keys to the office or a $50 late checkout fee may be charged! The entire rental will then be professionally cleaned for the next guests.*CVR will not be held responsible for any items you leave behind.

 

CLEANING

Each reservation is charged a cleaning fee. The amount depends upon the number of people and size of the home. Any damages or cleaning in excess of amount paid will automatically be charged to your credit card.

 

PETS

NO PETS shall be kept on or about the premises unless you have previous authorization for one of our “pet friendly” homes. * If pets are noted on the premises, you will be asked to leave and your rental amount will be forfeited.

 

MAXIMUM OCCUPANCY

No guests, including children, in excess of the number specified in your reservation shall occupy the property. Guests in excess of the reserved number will result in immediate termination of the occupancy of the property with no refund of rental amount.

 

NO GROUPS OR PARTIES

We love our guests but loud or unruly tenants will not be tolerated. All of our homes are located in residential areas and will not be used for weddings, receptions, parties, or any other gatherings or group functions.

 

FURNISHINGS & SUPPLIES

All homes provide sheets and towels. Please bring your own beach towels etc, as we do not allow inventory to be removed from our homes.

*We provide only an initial supply of paper products and bath soap. If you need additional supplies for your stay, they can be purchased at our local stores.

Please do not move the furniture. It has been arranged at the preference of each owner. * (If you move furniture and do not return it to its original location, you will be charged a fee to have us do so).

 

TRASH

Do not leave any bags of trash outside. Put garbage in gray can, recycling in blue can. DO NOT PUT GARBAGE IN GREEN OR BLUE CAN. If you have overflow, leave in garage or bring to back of office and put in CVR’s dumpster.